Contact

*Please note that due to a Bank Holiday in the UK, our offices will be closed on Monday, 26th May.

We're here to assist you with all your enquiries, ensuring a seamless shopping experience. Whether you need help with your order, have a question, or seek shopping advice, we're here to help. Have you explored our Frequently Asked Questions?

VIRTUAL ASSISTANT:

Discover quick answers to most enquiries about your shopping experience with us. If you can't find the answer you're looking for, please get in touch below:

Recommended for Instant Replies*

Our DeMellier Virtual Assistant is available 24/7 to provide you with immediate answers.

EMAIL:

For more detailed or complex enquiries, our dedicated team can be reached via email. Please note, we aim to respond to all enquiries within 12 business days.


PHONE:

If you prefer to speak to someone directly, you can contact Customer Service on the below lines during our opening hours, from Monday to Friday, 9:00 AM to 5:30 PM (London, GMT/BST).

UK and International: +44 (0) 2077309411
USA toll-free: 1-844-651-6141

PRESS ENQUIRIES:

press@demellierlondon.com

WHOLESALE ENQUIRIES:

wholesale@demellierlondon.com