Contact
We're here to assist you with all your enquiries, ensuring a seamless shopping experience. Whether you need help with your order, have a question, or seek shopping advice, we're here to help. Have you explored our Frequently Asked Questions?
VIRTUAL ASSISTANT:
Discover quick answers to most enquiries about your shopping experience with us. If you can't find the answer you're looking for, please get in touch below:
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Our DeMellier Virtual Assistant is available 24/7 to provide you with immediate answers.
EMAIL:
For more detailed or complex enquiries, our dedicated team can be reached via email at customerservices@demellierlondon.com. Please note, we aim to respond to all enquiries within 1–2 business days.
WHATSAPP:
Connect with us on WhatsApp.
PHONE:
If you prefer to speak to someone directly, you can contact Customer Service on the below lines during our opening hours, from Monday to Friday, 9:00 AM to 5:30 PM (London, GMT/BST).
UK and International: +44 (0) 2077309411
USA toll-free: 1-844-651-6141
THE LONDON FLAGSHIP:
To speak to someone in store, you can contact on the below lines during our opening hours, from Monday to Saturday, 10:00 AM to 8:00 PM and Sunday 12:00 PM to 6:00 PM (London, GMT/BST).
Phone: 020 7448 3611Email: sloanesquare@demellierlondon.com
PRESS ENQUIRIES:
press@demellierlondon.com
WHOLESALE ENQUIRIES:
wholesale@demellierlondon.com